The Social Inbox specialises in email marketing and AI creative, with social media management and performance advertising offered as complementary services.
Our work functions as one integrated growth system, not disconnected channels.
OUR FOCUS CAPABILITIES IN THE CHANNELS THAT ACTUALLY MATTER
Services
Signature
Email Marketing, AI Creative & Digital Marketing Services — The Social Inbox
EMAIL MARKETING
Email marketing is one of the most underused growth channels in eCommerce. When done properly, it builds trust, increases lifetime value and generates consistent revenue. Without relying on algorithms or ad spend.
Most ecommerce brands have a welcome email and call it automation.
Meanwhile, thousands of dollars are slipping through the cracks every single week, from abandoned carts that were never followed up, post-purchase sequences that ended after one email, and lapsed customers who never heard from you again.
We build the complete set of Klaviyo automated flows your store needs to capture that revenue, engineered once, and generating results continuously.
EMAIL FLOW SET-UPS
01
- Welcome Series — turns new subscribers into first-time buyers within 7 days.
- Abandoned Cart Flow — recovers 10–15% of carts that would otherwise be lost.
- Post-Purchase Flow — drives reviews, repeat purchases and product education.
- Win-Back Flow — reactivates lapsed customers before they’re gone for good.
- Browse Abandonment Flow — re-engages high-intent visitors who left without buying.
- Full Klaviyo setup, segmentation, and testing included.
- Handover document so your team understands what’s running and why.
INVESTMENT: Project-based pricing
Your email list is one of the most valuable assets your brand owns. But without consistent, strategic management, it’s leaving money on the table every single month.
We take complete ownership of your email marketing — strategy, copywriting, design, send, and reporting — so your list works as a reliable revenue channel, not an afterthought.
Our clients generating 30–40% of total store revenue from email aren’t doing it by sending more. They’re doing it because every email has a purpose, a strategy, and a clear role in the buyer journey.
EMAIL RETAINER MANAGEMENT
02
- Monthly campaign strategy and content calendar.
- Copywriting, design and scheduling for all campaigns.
- Flow monitoring and ongoing optimisation.
- List health management and segmentation maintenance.
- Monthly performance report with revenue attribution and key metrics.
- Regular strategy reviews to align email with your wider marketing calendar.
INVESTMENT: from $2000 / month
Find Out Exactly Why Your Email Isn’t Converting and Get a Clear Plan to Fix It.
Before investing in email marketing management, you need to know where you actually stand.
Our Email Audit gives you a complete, expert review of your current Klaviyo setup — what’s working, what’s missing, what’s costing you money, and exactly what to do about it.
Whether you’re brand new to email or have been sending for years without seeing the revenue you expected, the audit gives you total clarity — and a prioritised action plan.
EMAIL AUDITS
03
- Full Klaviyo account review — flows, campaigns, segments, and deliverability.
- Revenue gap analysis — identifying what you’re currently leaving on the table.
Audience health assessment
- Audience health assessment — list quality, engagement rates, and suppression strategy.
- Copy and design review — are your emails actually converting?
- Detailed recommendations report with prioritised action items.
- 60-minute debrief call to walk through findings and answer questions.
INVESTMENT: from $495
Most ecommerce brands have a welcome email and call it automation.
Meanwhile, thousands of dollars are slipping through the cracks every single week, from abandoned carts that were never followed up, post-purchase sequences that ended after one email, and lapsed customers who never heard from you again.
We build the complete set of Klaviyo automated flows your store needs to capture that revenue, engineered once, and generating results continuously.
EMAIL FLOW SET-UPS
01
- Welcome Series — turns new subscribers into first-time buyers within 7 days.
- Abandoned Cart Flow — recovers 10–15% of carts that would otherwise be lost.
- Post-Purchase Flow — drives reviews, repeat purchases and product education.
- Win-Back Flow — reactivates lapsed customers before they’re gone for good.
- Browse Abandonment Flow — re-engages high-intent visitors who left without buying.
- Full Klaviyo setup, segmentation, and testing included.
- Handover document so your team understands what’s running and why.
INVESTMENT: Project-based pricing
Your email list is one of the most valuable assets your brand owns. But without consistent, strategic management, it’s leaving money on the table every single month.
We take complete ownership of your email marketing — strategy, copywriting, design, send, and reporting — so your list works as a reliable revenue channel, not an afterthought.
Our clients generating 30–40% of total store revenue from email aren’t doing it by sending more. They’re doing it because every email has a purpose, a strategy, and a clear role in the buyer journey.
EMAIL RETAINER MANAGEMENT
02
- Monthly campaign strategy and content calendar.
- Copywriting, design and scheduling for all campaigns.
- Flow monitoring and ongoing optimisation.
- List health management and segmentation maintenance.
- Monthly performance report with revenue attribution and key metrics.
- Regular strategy reviews to align email with your wider marketing calendar.
INVESTMENT: from $2000 / month
Find Out Exactly Why Your Email Isn’t Converting and Get a Clear Plan to Fix It.
Before investing in email marketing management, you need to know where you actually stand.
Our Email Audit gives you a complete, expert review of your current Klaviyo setup — what’s working, what’s missing, what’s costing you money, and exactly what to do about it.
Whether you’re brand new to email or have been sending for years without seeing the revenue you expected, the audit gives you total clarity — and a prioritised action plan.
EMAIL AUDITS
03
- Full Klaviyo account review — flows, campaigns, segments, and deliverability.
- Revenue gap analysis — identifying what you’re currently leaving on the table.
- Audience health assessment — list quality, engagement rates, and suppression strategy.
- Copy and design review — are your emails actually converting?
- Detailed recommendations report with prioritised action items.
- 60-minute debrief call to walk through findings and answer questions.
INVESTMENT: from $495
- AI-generated campaign imagery matched to your brand aesthetic
- Product hero shots and lifestyle visuals — no shoot required
- Ad creative in all required formats (Meta, Google, email)
- Reel covers, carousel graphics, story assets
- Monthly content pack delivered and ready to schedule
Our AI Creative Studio produces premium campaign visuals for ads, social and product marketing in days, at a fraction of the traditional cost. Without sacrificing the quality your brand demands.
Premium Marketing Creative. Produced in Days, Not Weeks.
AI CREATIVE STUDIO
For years, producing quality marketing visuals meant weeks of planning and thousands in production costs, photographers, studio hire, film crews, location scouting.
By the time the content was ready, the campaign moment had passed.
- Buyer profile, who they are and what drives them
- Brand messaging, what makes you different
- Channel strategy, where to focus
- 90-day plan, what to do first
- Campaign direction, what content works
- Strategy call, walk-through + next steps
A Marketing Strategy Built for Your Brand, Buyer, and Revenue Goals
MARKETING STRATEGY
Most ecommerce brands rely on guesswork, posting what feels right and chasing trends without clear results.
We change that.
You get a custom, focused strategy that aligns your brand, audience, channels, and campaigns into one clear plan, so you know exactly what to say, where to show up, and what to do next.
INVESTMENT: from $3,500
What’s Delivered:
- Campaign strategy built around your customer acquisition goals.
- High-performing creative produced by our in-house AI Creative Studio.
- Audience targeting, ad testing and ongoing optimisation.
- Full funnel review to ensure traffic converts once it lands.
- Regular reporting with clear performance benchmarks.
Paid Advertising Built Around Profitable Customer Acquisition.
PAID ADVERTISING
Without the right creative, messaging and funnel strategy behind your ads, spend quickly becomes a cost centre rather than a growth channel.
We see it constantly: brands investing $2k–$10k a month in media spend, relying on the same tired creatives, and driving traffic to a store that isn’t optimised to convert.
We build paid advertising systems that turn media spend into measurable, profitable customer acquisition — with strategy, creative and optimisation that improves over time.
INVESTMENT: from $1,800/month
60 minutes of dedicated, expert marketing advice. Focused entirely on your brand.
Sometimes you don’t need a full agency engagement. You need someone who knows ecommerce marketing inside-out to sit with you, look at what’s happening in your business, and tell you exactly what to do.
Our 1:1 Strategy Calls give you direct access to The Social Inbox Founder Jess — no fluff, no generalist advice. Just sharp, specific, actionable guidance on whatever you bring to the call.
Book a 1:1 Strategy Call with
The Social Inbox.
Got a Specific Question?
INVESTMENT: from $395 / hour
Here's What You Can Expect --
We don't believe in cookie-cutter strategies or one-size-fits-all packages. Every brand is different. Every audience behaves differently. So we build systems that actually fit how your business works—and how your customers buy.
Here's how we make that happen: we listen first, strategize second, and execute with precision. No guessing. No generic templates. Just custom work designed to move your specific metrics.Whether it's email, creative, social, or ads—you'll always know what we're doing, why we're doing it, and what results we're driving.
01
Reach out
Before we build anything, we need to understand your business. What's working? What's not? Where are the gaps?
We'll audit your current setup, ask the right questions, and identify the biggest opportunities for growth. This isn't a sales pitch—it's a strategy conversation. You'll walk away with clarity, whether you work with us or not.
02
Discovery Call
Once we know where you are, we map where you're going.
We'll outline a custom strategy tailored to your brand: which channels to prioritize, what systems to build, and how everything connects. No fluff. No filler. Just a clear roadmap built for your goals, your audience, and your revenue targets.
03
Create Magic
This is where the work happens.
We build, create, and execute your custom strategy—whether that's email flows, AI creative, social content, or ad campaigns. Every piece is crafted with intention, optimized for performance, and designed to work together as one system.
You'll get regular updates, transparent reporting, and direct access to our team. No black box. No disappearing acts. Just consistent execution and measurable results.
